RespondWay or NiceJob?
The closest fair fight. NiceJob is better at collecting reviews; we are better at answering them, at a fifth of the price.
- RespondWay
- $0 free, then $10
- Month to month
- NiceJob
- $75 to $125 per month
- Month to month
NiceJob is built around getting more reviews: automated requests, reminders, and turning reviews into website and social content. It is well regarded, month to month, and aimed at the same owner-operated businesses we are.
Where NiceJob is better
- Longer track record and hundreds of verified customer reviews
- Review requests by SMS as well as email, where we send email only
- Richer website content tools beyond a review widget
Where RespondWay is better
- About one fifth of the price
- Replies drafted in your brand voice with de-escalation handling for angry reviews
- Sentiment scoring and topic tagging on every review
- Replies in the reviewer’s own language across 73 languages
- A genuinely free tier rather than a trial
What each of us asks for on day one
Before NiceJob can do anything for you, it needs management access to your Google Business Profile. That is the same permission that can change your opening hours, your photographs and your description, and you grant it before you have seen the product answer a single review.
RespondWay starts from forwarded notification emails, so there is nothing to grant and nothing to approve. The trade is real and worth saying plainly: publishing stays a paste. Our own Google API approval is still pending, and when it lands, connecting becomes a choice you make after the product has proved itself rather than before.
When not to choose us
If review collection by text message is what you need most, NiceJob does it and we do not. That gap is real.
Free to try, and you will know inside a week.
Ten replies a month at no cost, no card, and nothing to cancel if it is not for you.
Start free